Monday, March 5, 2012

So disappointing and what for!!!!!

I had been planning to add another of the smaller non-roundtail 4GFs to the quiver, so yesterday on learning of the 4GF March sale, I ordered a Fatty to replace the one that got shredded, I repaired and ended up giving to a good friend of mine.
I mentioned to Michelle that I was attempting to buy another 4GF and at the time she looked at me a little mystified. Now she knows why, because my prediction here appears to have come true. This morning I awoke to find PG had refunded the full amount of my purchase!
I just cannot understand why someone who is in the business of selling mats would choose not to do so to one of their most vocal and reasonably high profile supporters.
Anybody who has followed Magic Carpet Ride over the last 18 months can attest to that.
So, yes, I post about Mark Thomson's mats and refuse not to do so in the interest of providing those who read my blog with the full mat story.
I have posted about Dale Solomonson often also but that seems to be ok.
I just don't get it. Do you?
It is so petty and I wonder if it is actually legal in California to refuse to sell a product. I know in the state of Massachusetts that "Reasonable Supplies of all advertised products must be on hand, or else the business is in violation of 940 CMR. The only exception is if the advertisement claims that supplies are limited. If this claim is not made, and supplies are unreasonably low, the merchant must provide the customer with a rain check.
Bait and switch advertising involves luring customers with an especially good deal and then attempting to talk them into purchasing another product that is more advantageous for the merchant to sell. This type of advertising includes: refusal to sell advertised products!!!!, changing the terms advertised, claming insufficient supplies, and demonstrating a different product than the one advertised. Such practices are illegal!"

Mar 2012 07:20:15 AEDT
Transaction ID: 1A386170AF758404D
Hello Robert JC Thomson,
Fourth Gear Flyer just sent you a refund
Fourth Gear Flyer just sent you a full refund of $190.00 USD for your purchase. If you have any questions about this refund, please contact Fourth Gear Flyer.
The refund will go to the card you paid with.

To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account.
Merchant information
Fourth Gear Flyer
Note from merchant
None provided
Original transaction details
Unit price
4GF Surfmat
4GF Surfmat Models: The Fatty
$165.00 USD
$165.00 USD

$25.00 USD
$190.00 USD

Refund to Visa Card XXXX-XXXX-XXXX-3368:
$181.61 AUD
Questions? Visit the Help Centre at:
Thanks for using PayPal – the safer, easier way to pay and get paid online.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

Copyright © 1999-2012 PayPal, Inc. All rights reserved.
PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962). Any general financial product advice provided in this site has not taken into account your objectives, financial situations or needs.
PayPal Email ID PP1465

1 comment:

  1. Jeez! The guy SERIOUSLY needs to work through some SERIOUS issues.